9 Easy Ways to Fix Error FTDE.XACT.3321.1107296356 on Xfinity Stream

Summary – Seeing the FTDE error while trying to watch the Xfinity stream on the browser is common so, in this article, I will help you to fix error FTDE.XACT.3321.1107296356 on Xfinity Stream. Try the solutions given one by one to get past the error.

Xfinity is undoubtedly the most popular home entertainment network. It provides buffer-free streaming with no lag. However, technical services are bound to have problems for unforeseeable reasons and one of the most irritating errors is “FTDE.XACT.3321.1107296356”.

The error FTDE.XACT.3321.1107296356 is primarily caused by conflicting browser extensions.

Many users reported that they are receiving the message “Sorry, we’re having some trouble. Xfinity Stream is not available at the moment. Please try back soon. (Error FTDE.XACT.3321.1107296356)” when attempting to stream. This error message informs you that the Xfinity Stream is not accessible at this time.

Understandably, this can be a stressful and upsetting experience. There can be several causes that contribute to this error.

Before confronting the solutions let’s understand the root cause of the error.

Why I am Seeing Error FTDE.XACT.3321.1107296356?

Content Blockers are enabled – If you have received this message in your browser, content blocks may be activated. Browsers such as Chrome, Edge, and Firefox are all affected by this. Check, if you have recently installed a new browser and you receive this notice, the content, ad, or cookie blocker may have been enabled by default.

Internet Issue and Down Servers – You may have received this message as a result of the website taking too long to load, which is a possibility. If your internet connection is slow, pages will load more slowly than usual. Most pages have a predetermined load time, and if this time is exceeded before the page is opened, it is unlikely to load. Additionally, the issue could be a result of the server outage that Xfinity servers occasionally experience. As a result, it is recommended that you verify your server for the aforementioned issue.

Outdated Browser – To stay up with the ever-changing technological world, we are urged to update our browsers regularly. If a browser is out of date, it will miscommunicate with the page, perhaps causing extra issues. As a result, the first step in determining whether the page will load is to check for any new updates. Outdated browsers might always result in the Xfinity Stream error FTDE.XACT.3321.1107296356.

Privacy Rights- When you use this extension on Chrome, it prevents all third-party trackers from tracking you all over the internet and recording your surfing history. If it is enabled, there is a good likelihood that the majority of pages will not function properly. It could ultimately result in the error FTDE.XACT.3321.1107296356 on Xfinity Stream.

Flash Player – Another reason for the error to occur is if your machine has been affected by recent updates and if the Flash Player is not functioning properly. This is a typical occurrence, and most individuals are clueless as to what to do about it. That will be covered in more detail in the solutions section.

Non-compatible Browser – Usually, not all browsers are supported by the Xfinity Stream. However, the following browsers are considered to be compatible and reliable streaming.
- Chrome
- Firefox
- Safari 10 or above
- Internet Explorer 11 or higher
- Edge Browser

System Compatibility – If your computer system is not compatible with or is not supported by the Xfinity Stream, this error FTDE.XACT.3321.1107296356 messages will appear. There are no other operating systems supported besides Windows 7+ and Mac OS X10.7.

Extensions – Certain extensions have been known to cause users to encounter issues. You should navigate to your browser’s extension management page and disable all of your extensions. This might resolve the issue.

Corrupted Cache – In some instances, your browser’s cache may have been corrupted. It is then required to clear this corrupted cache and then verify that this resolves the Xfinity stream issue

VPN- Streaming services do not work with a VPN enabled due to their tight geo-restricted content regulations. As a result, the error may be triggered if you’re utilizing a VPN or accidentally left it enabled.

Below are the solutions which you may attempt the fix the error. Ensure that you test each fix and then reconnect to your streaming service to validate that it is working properly.

How Do I Fix “Error FTDE.XACT.3321.1107296356” on Xfinity Stream?

Table of Contents

Solution 1 – Incompatible Systems

Here it is suggested to check the Xfinity Stream’s compatibility if your system is not compatible with your Windows system it starts causing issues and errors.

Xfinity Windows System Requirement:

Hardware

3 GHz Intel Pentium 4, AMD Athlon 3400, or faster processor
128 MB RAM
Video card with 64 MB memory

Supported OS

Windows 10 (Desktop mode)
Windows 8 & 7 (Desktop mode)

You can check the other system requirement from the Xfinity official website.

Although this appears to be a simple process, there may be some additional expenses associated with Purchasing Licenses for these updates.

Solution 2 – Consider Beta Version

Usually, browsers utilize a variety of release channels. For example, Chrome has four release channels that have a different set of features-

Stable
Beta
Dev
Canary

Consequently, if you are using a release channel less than Beta, you may have the Xfinity Stream issue. You may simply :

Install a Beta or stable version of your browser (eg. Chrome Beta)
Open Chrome beta and navigate to the Xfinity website

It will help you with verification that everything is operating properly.

Solution 3 – Deactivate Browser’s Extensions/Addons

In spite of providing additional functionality to browsers, these extensions/addons can create the FTDE problem. They interfere with the Xfinity website’s normal functionality. Disabling the browser’s extensions/addons may solve the problem in some cases.

You may follow the steps indicated below:

Open Chrome and select the menu option
Select More Tools from the drop-down menu

And choose Extensions from the sub-menu
Deactivate all of the extensions shown in the drop-down menu.

Restart Chrome and verify whether or not the Xfinity website has resumed normal operation.

If it’s working fine, then try disabling each extension one at a time. This will help you know which extension is the problematic one.

Many users reported that the Privacy Badger, AdBlock, and Ghosterly add-ons are responsible for the problem.

Solution 4 – Clear the Browser Cache

The cache stored in your browsers gets corrupted and start causing issues, so there is a possibility your browser is causing the problem, so follow the instructions to clear the cache:

Open Chrome and click the 3 dots icon to open Settings
Now click the Settings option, and choose the option Privacy and Security
Then click on the Clear Browsing Data option
Click on the Advanced option and choose All Time from the time section
Tick mark all the options and click on the Clear Data option

Alternatively, you can also scan your system with the automatic CCleaner tool, this scan your system and cleans unnecessary junk files, browsing history and much more.

Get CCleaner to clear unnecessary junk files, browsing history automatically

Now try streaming Xfinity and check if the error is resolved or not, or else head to the next potential fix.

Solution 5 – Attempt Different Browser

FTDE issue is caused by a transitory problem in the browser. Browsers save and store temporary information to function effectively, in their storage.

However, the storage may get corrupted. It may also happen that the installation files miss some modules. This can be validated by entering the Xfinity website with another browser.

For attempting a different browser you will have to:

Change your browser by downloading and installing a new one
Open the other web browser
Now go to the Xfinity website and see if everything is working properly
If this is the case, then you should wait for the bug to be fixed in your primary browser

Solution 6 – Cookie Settings

Chrome keeps a lot of cookies and cache data. The streaming services work on the algorithm to show you the most relevant content available. They require permission for the relative task to perform. Streaming services will be unable to access if the cookies are disabled.

You need to grant the website URL permission to save your cookies and cache data. This should resolve the issue and streaming should resume.

Solution 7 – Turn off Adblocker

An adblocker cause issues with the settings. If you have installed any adblocker, it needs to be disabled for smooth streaming and browsing.

You may also try making an exception in the software for Xfinity Streaming and it should work fine. Simply, restart or refresh the page post settings.

Solution 8 – Disable VPN

As mentioned above in one of the causes, streaming might get affected if you are using VPN. To maintain a seamless streaming experience with Xfinity, please disable any VPN service that is enabled on your browser or device.

If you are using any VPN application, you will need to restart your internet connection for the settings to take effect.

Solution 9 – Repair & Restore Edge

If you are seeing the Xfinity Stream error FTDE.XACT.3321.1107296356 in the Edge browser then try performing the Repair & Restore in your browser.

Reset and Repair can truly assist you in resolving the error. Microsoft Edge Browser gives you the option of utilizing its repair function. You can simply go to the Edge main icon and select Reset and Repair from the drop-down menu.

You can still try uninstalling and reinstalling the same browser to see if the problem is resolved this time around.

Conclusion

Xfinity Stream error FTDE.XACT.3321.1107296356 is caused by a variety of factors ranging from the minor to the severe.

Try the above-recommended solutions to fix the error easily and start streaming Xfinity on your Windows OS. It won’t be required to call the firm for assistance.

In case, the problem persists it should be reported to Comcast Xfinity, who should investigate the situation from their end if the issue continues.

Moreover, if the article helps you in fixing the problem then feel free to share your thoughts on the Facebook page

Good Luck..!

Hardeep Kaur

Hardeep has always been a Windows lover ever since she got her hands on her first Windows XP PC. She has always been enthusiastic about technological stuff, especially Artificial Intelligence (AI) computing. Before joining PC Error Fix, she worked as a freelancer and worked on numerous technical projects.