[Solved] Keyboard and Mouse Not Working after Windows 10 Upgrade
After upgrading to Window 10, users are suffering with a new issue. According to users, keyboard and mouse stop responding after updating to Windows 10. This problem is very common and you can easily solve this without need of any professional skill, simply apply the below given solution to solve this issue:
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Note: Before executing below given guide make sure that PS/2 keyboard and mouse are connected to computer.
Solution 1 – Disable USB 3.0 support from BIOS
Step 1: Boot your computer or laptop and go to the BIOS window. To open BIOS screen you need to press Del or F8 (the key might depending on the motherboard manufacturer) just after first screen appear.
Step 2: After entering into BIOS screen, navigate to the Advanced settings, and find USB configuration. Now disable USB 3 support, disabling process depends on your manufacturer.
Step 3: After you done, Save and exit from the BIOS.
Step 4: Your computer will now reboot, if still keyboard and mouse are not responding then plug them to try plugging them in into different USB ports.
If your keyboard or mouse starts working, go to Settings -> Device Manager.
Now search for the USB controllers containing exclamation mark next to them, disable and enable them again. This will fix all the issue and USB peripheral devices start working normally.
Solution 2: Install Your Keyboard Manually
If you are unable to solve the keyboard not responding problem after applying solution 1 then don’t worry, in this trick you have to manually install your keyboard on your system. Apply the below given step by step guide:
Step 1: Right-click on the Start button and select Device Manager to open the device manager window.
Step 2: After opening Device Manager navigate to the all devices with a yellow exception mark in front of them. If keyboards are not working then they are most-likely located under Human Interface Devices (HID) and keyboards.
Step 3: Under keyboards right-click a keyboard with a yellow exception mark. After it select Update Driver Software….
Step 4: Then Select Browse my computer for driver software, and select Let me Pick from a List of Device Drivers
Step 5: Then select HID Keyboard Device
Step 6: Click on Next, it will take some time to complete the installation process. Expand the Human Interface Devices category
Step 7: Apply the above given steps for all devices with a yellow exception mark.
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