Fix Outlook: Send/receive error (0x800CCC13) after upgrading to Windows 10

Send/receive error (0x800CCC13) Nowadays everyone wants to upgrade their PC/laptop to Windows 10, popularity of this operating system increasing day by day. Windows 10 start rolling to computers or other devices across the world. There is no doubt that this operating system is one of the best OS released by Microsoft for free but some of users are facing issue with a strange error that prohibited Microsoft Outlook from being capable to send email after the completion of Windows 10 upgrade.

This problem start appearing just after the upgrading process, you may notice that outlook gets unable to send emails, and instead of that display a small SEND/RECEIVE ERROR at the bottom right of the screen:1

When you expand this error then you read the error details:

Sending reported error (0X800CCC13).  ‘Cannot connect to the network.  Verify your network connection or modem.’2

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After confirming and correcting the entire components like SMTP, username and password settings, you need to execute a simple command in order to correct missing or corrupt system files in Windows (which is the main culprit of this issue). The command that we are going to execute is known as the System File Checker, below complete process is given to execute this command, apply them carefully:

  1. First you need to open the command prompt with administrative privileges.  Right click on the Windows button and choose Command Prompt (Admin).
  2. After it you have to type below given command (you can also copy it from here and paste it on the command prompt):

sfc /scannow

   3. Hit Enter key to execute this command3

After the complete execution of this command you will receive a message verifying that Windows found some damaged or missing files, and that it has repaired them effectively.

Restart your system open Outlook, and try to send an email, you will see that issue is fixed.

Are you unable to get rid of this error even after applying the above given trick then don’t worry because you still has hope.  Now you have to run another command with the NetShell tool from the command prompt, it is same as the above given methods.

  1. Once again open the command prompt with admin privilege. See the steps given in above methods.
  2. After it type the following commands and hit enter key

netshwinsock reset

This will reset Windows network adapter to its default settings, and fix all the issue relate to this.

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  2. Step 2 – Click “Scan” button to diagnose the PC.
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