[FIXED] Crew PC Errors – Crashes, Uplayinstaller, Black screen, Not Working & More

The Crew

The crew is a multiplayer racing game developed by Ivory Tower and Ubisoft Reflections and was published by Ubisoft for Microsoft Windows, PlayStation 4 and Xbox One.

But this revolutionary action-driving game is developed completely for next generation consoles. However, since after the release many users have complained so many issues such as bugs, crashing, not working, freezing, preload issues and much more while playing the game.

So, here in this blog, I am discussing some of the most common issues encountered while running the Crew PC game, along with the best ways to fix them.

But first make sure your PC is efficient to run the Crew PC game, so below check out the system requirements needed to run the game.

The Crew Minimum System Requirements:

  • CPU: Intel Core 2 Quad Q9300 @ 2.5 GHz / AMD Athlon II X4 620 @ 2.6 GHz or better
  • CPU SPEED: Info
  • RAM: 4 GB
  • OS: Windows 7 SP1, Windows 8, Windows 8.1 (64bit)
  • VIDEO CARD: NVIDIA GeForce GTX 260 or AMD Radeon HD 4870 (512MB VRAM with Shader Model 4.0 or higher)

The Crew Recommended System Requirements:


  • CPU: Intel Core i5 750 @ 2.66 GHz / AMD Phenom II X4 940 @ 3.0 GHz or better
  • CPU SPEED: Info
  • RAM: 8 GB
  • OS: Windows 7 SP1, Windows 8, Windows 8.1 (64bit)
  • VIDEO CARD: NVIDIA GeForce GTX 580 or AMD Radeon HD 6870 (1024MB VRAM with Shader Model 5.0 or higher)

How to Fix The Crew PC Errors?

Error 1: Slow preload, Game not Loading

Many users reported the game won’t start or even the game started but nothing happens. The game stuck at the lunch screen for many users, so here follow the solutions to fix it.


  • It might happen your firewall may be blocking the game while connecting to the servers, so disable it or add the game to eliminations list.
  • Check the internet connection is working properly, as the game require connecting to the internet
  • Check if the game files are missing and to add this files > right click on Steam library > properties > and check the integrity game cache.

Error 2: The Crew PC Game Crashes Randomly or at Startup

The Crew PC game start crashing randomly or start crashing during startup and after sometime the game closes and the user receive the error “The Crew has stopped working.”

Solution: Check if your PC meet the minimum system requirements of the Crew PC game. Also check if any latest update or patch is released then update it.

Despite this, check if the background applications are running then close it and to do this follow the steps:

  • Press Windows + R key > type MSCONFIG and hit Enter
  • Now go to the startup tab > choose Disable All
  • Then click Apply > close > click on Restart

Now check if the Crew keeps crashing issue is resolved or not, if not then clean the temp file and to do so: simply press Window + R key > type %temp% and hit enter > select entire temporary files > Delete.

Also, make sure that your graphics drivers and DirectX are updated.

Error 3: Crew Uplayinstaller.exe Crash

This problem is mainly caused because of the corrupt Uplayinstaller.exe file. To confirm your game cache on Steam and to run the game one more time.

Error 4: Loading Saved Data Screen Crash

As per some users, they are encountering the loading saved data screen crash error, well this is a minor issue and to fix it uninstall your anti-virus and run the Crew once again.

And if this won’t work for you then update the drivers and to update the drivers visit the manufacturer website or to the Microsoft official website.

Despite this run, the Driver Updater, to update the drivers automatically.

Error 5: The Crew Stopped Working

If you are encountering the Crew had stopped working then the reason may be your system’s high graphics settings, so try to set it lower or normal.

Error 6: The Crew PC is Lagging and Freezing

Well, this Crew PC lagging or freezing issue is also the one encountered by the users. Many users confirmed the issue is fixed by updating the outdated drivers.

Also check if you are having the latest version of DirectX, if not then install it.

You can run Game Booster, to fix the low FPS and improve the gaming experience in the Crew PC game.

  • It boosts the game and you can play the smooth and faster game
  • Optimizes your PC for smoother and responsive gameplay
  • Get the better FPS rate

Error 7: Story Mission Markers are Missing

Restart the Crew and make sure that the markers should be visible. If it won’t work then check the game cache files on Steam.

Error 8: Preload Error

To fix this out successfully you need to restart Steam and try downloading again.

Error 9: Stuck at 100% download, Disk Write Error

If you don’t have enough space! Then empty up your HDD and run the game again.

Error 10: The Crew Sound Issues

If you are encountering the Crew sound low or no sound issue then to fix it delete then go to My Document and delete the game folder > and start the game again.

Now the game creates new configuration files and now the sound issue is resolved.

Error 11: The Crew 2 Black Screen

The black screen error is another irritating error faced by gamers while playing or loading the Crew PC game. And to fix it hit Alt + Enter in the windowed mode. Then go to video settings > change the resolution to your monitor’s native resolution.

You can now play the Crew PC game is fullscreen without black screen. I hope this works for you but if not then update your GPU drivers.


So, this is all about the Crew PC game errors, I tried my best to list down the entire errors with the complete fixes.

I tried my best to list down various Crew problems and errors, hope the solutions given works for you.

But if in case after following the solutions given you are still encountering the Crew PC game errors then scan your system with the PC Repair Tool, as sometimes due to the PC related issues users start encountering various problems while playing the game.

Running the tool will help you to fix different computer problems and errors with ease.

Despite this, if you are having any comments, queries or suggestions regarding the one presented then feel-free to share it with us. Just write down in the below comment section.

Good Luck..!